I hate waking up irritated. I mean, it just throws off the whole day. It's 9am, and I'm so irritated I don't know what to do.

For some background, we have this T1 to a customer that's having problems (taking CRCs) - so I call Sprint to report it. I tell them not to do intrusive testing (requires taking the line down) - what do they do? You guessed it. So I call and get the line restored and schedule it for 7am today. 07:15 today, I call because they hadn't started yet. "We didn't know what you wanted." BS. 08:08 - why is the line still being tested? "We'll be done soon." Then, "we couldn't find anything." You had a circuit down for almost an hour and didn't find anything!? Bah!!